Privacy Policy

1. Introduction

Lara Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty program platform and related services.

Please read this policy carefully. By using our Service, you consent to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide when your account is created:

• Identity Data: First name, last name
• Contact Data: Email address, physical address (optional)
• Personal Data: Date of birth (optional, for birthday greetings)
• Account Data: Username, customer code

2.2 Service History

We automatically collect information about your visits to our salon:

• Types of procedures received
• Dates and times of visits
• Promotional rewards earned and redeemed

2.3 Technical Data

When you access our Service, we may collect:

• Session information for authentication
• Browser type and version
• Access times and dates

3. How We Use Your Information

We use your personal information to:

• Provide the Service: Manage your account, track service history, and process rewards
• Communicate with You: Send welcome emails, password resets, and service-related notifications
• Improve Our Services: Analyze usage patterns to enhance user experience
• Personalization: Offer birthday greetings and relevant promotions based on your service history
• Security: Protect against fraudulent or unauthorized activity

4. Data Sharing

4.1 When We Share Data

We may share your information with:

• Service Providers: Third-party services that help us operate our platform (e.g., email delivery services)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4.2 What We Don't Share

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure password hashing using bcrypt encryption
• HTTPS encryption for data transmission
• Session management with secure cookies
• Access controls limiting who can view your data
• Regular database backups

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services.

Upon account deletion:

• Your personal data is removed from our active systems
• Service history records are anonymized or deleted
• Backups may retain data for up to 30 days before being overwritten

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information through your account portal
• Deletion: Request deletion of your personal data (contact our staff)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us using the information provided below.

8. Cookies and Session Data

Our Service uses session cookies for authentication purposes:

• Session Cookies: Essential for keeping you logged in. These expire when you close your browser or after your session timeout.
• Preference Cookies: Store your theme preference (light/dark mode) locally in your browser.

We do not use tracking cookies or third-party analytics that collect personal information.

9. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be indicated by updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For general inquiries: